Loading... Please wait...

Case Development Initiative Logo

Who is a Professional

 Ashish Nanda   Published: August 29, 2007
Product number:
HLS 08-05
9 pages
Product Type:
Link to Faculty Author Page:
Link to Free Educator Copy:


This note identifies the distinguishing characteristics of professional work. Professionals are a subcategory of service providers. Professionals employ complex inference skills to deliver valuable services to their clients. The note argues that what distinguishes professionals from technicians and other service providers is grounded in an understanding of 1) what constitutes service provision and 2) how the various categories of service provision differ.

Learning Objective:

This conceptual note characterizes and distinguishes a professional from other occupations.

Subjects Covered:

Professional Services

* Name:

(Maximum Size: . Type: )
* Course/Program Name:

(Maximum Size: . Type: )
* Course/Program Date:

(Maximum Size: . Type: )
* Purpose/Audience:

(Maximum Size: . Type: )
* Number of Participants:

(Maximum Size: . Type: )

Describe your organization


Registered User?

Sign in now

Not a User?

Create an account

Instructors can apply for Educator Access. Benefits include:
Benefits Include:

  • Educator Copies
  • Teaching Notes
  • Student Pricing

Contact us for more information.

Related case studies and educator materials