Carter and Boyd is a large US-based global law firm that is seeking to compete more effectively in a challenging market. The managing partner, Sally Benino, has asked the firm’s attorneys to collaborate across offices and practices as a means to expand client relationships and build more institutional clients. The case follows three partners who face different collaboration challenges and concludes with the client’s perspective. Readers are encouraged to explore ways of overcoming the barriers to collaboration in a large multi-office and multi-practice law firm.
- Understand what drives—and prevents—collaboration in law firms, including why lawyers even in the same firm behave very differently
- Explore the potential value that can be realized by working across offices and practices, and debate who actually benefits from collaboration (The firm? Individual partners? Clients?)
- Identify ways of overcoming partners’ reluctance to engage in collaborative behavior
- Discuss when and why clients are –or are not—willing to pay for lawyers to collaborate
Collaboration, Business development, and Leadership
Geographic: New York, NY
Event Year Begin: 2015
To obtain accessible versions of our products for use by those with disabilities, please contact the HLS Case Studies Program at firstname.lastname@example.org or +1-617-496-1316.
Note: It can take up to three business days after you create an account to verify educator access. Verification will be confirmed via email.
Please note that each purchase of this product entitles the purchaser to one download and use. If you need multiple copies, please purchase the number of copies you need. For more information, see Copying Your Case Study.