As an egocentric species, human beings have a natural inclination to persuade others to share their perception of the world around them. However, this natural inclination is equally owed to our nature as social beings who crave a society of others with whom we can relate meaningfully.
This background note surveys elegant approaches for deliberating without rancor: asking exploratory questions; understanding context, perception, content, and intention; interpreting another person’s argument with benevolence; appreciating the role of passion in deliberation; and viewing respect as the pinnacle of success. Participants will consider how to persuade and be persuaded, reflect on their tendencies in group deliberation, and be prepared to discuss emotionally charged case studies with curiosity, empathy, and grace.
- Consider the strategies and skills that foster productive deliberation
- Practice group deliberation, particularly in an online environment
- Consider your responsibility as an individual among equals in a deliberative group.
Deliberation, persuasion, empathy, process, Socratic Method, communication, etiquette, constructive criticism, passion, respect
To obtain accessible versions of our products for use by those with disabilities, please contact the HLS Case Studies Program at firstname.lastname@example.org or +1-617-496-1316.
Note: It can take up to three business days after you create an account to verify educator access. Verification will be confirmed via email.
For more information about the Problem Solving Workshop, or to request a teaching note for this case study, contact the Case Studies Program at HLSCaseStudies@law.harvard.edu or +1-617-496-1316.
Please note that each purchase of this product entitles the purchaser to one download and use. If you need multiple copies, please purchase the number of copies you need. For more information, see Copying Your Case Study.