This case describes how Norton Rose Fulbright established its Risk Advisory team using multi-disciplinary collaboration throughout the firm. Below is the introduction of the case which frames the issue:
"Scott Atkins, head of Norton Rose Fulbright’s Risk Advisory team in Australia, was on the phone explaining to a potential new hire how the group he led got a jump start on tackling client challenges that had been widely exposed in recent months:
“Of course, there’s all the talk about coronavirus now. But really, it is just another example of tunnel vision. SARS and Ebola put the warnings in plain sight. When something becomes ‘too hard’, that’s when we seek out options that are comfortable. It is like a confirmation bias. The risk for businesses is that if they keep doing that, today’s health pandemic becomes tomorrow’s climate change. Or a cyber-attack. Or a major workplace health and safety incident.
In our Risk Advisory team, we give businesses the tools they need to future-proof their operations by getting comfortable with the uncomfortable: creating change, rather than just responding. We constructively engage our clients with all aspects of the regulatory environment. At every step and every level, they are at the forefront of their industries with best practice in governance, culture and compliance. Our clients become industry leaders.”
As he finished the call, he realized that the choices NRF made in launching the Risk Advisory offering might look obvious in 2020, especially as competitors have started ramping up their own versions of the practice. The road, however, had been far from clear as NRF developed its Risk Advisory practice over the prior six years."
Geographic: Australia and worldwide
Industry: Legal Services
Event Year Begin: 2020
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